# Leak Diagnostics & Repairs > Pond and water feature leak diagnostics, repairs and renovations in Kansas City: we find the source of water loss and recommend the most practical fix. Canonical page: https://www.goodearthwatergardens.com/service/repair-renovation Good Earth Water Gardens is a family-owned water feature company at 1308C NW Vivion Rd, Kansas City, MO 64118, founded by brothers Dan and Kevin Stanza. Certified Aquascape Contractors who design, build and maintain koi ponds, waterfalls, pondless waterfalls and fountains across the Kansas City metro in Missouri and Kansas. Rated 4.9 stars across 148 Google reviews. Phone (816) 720-7577 (call or text), Monday to Friday, 7:30 a.m. to 5:30 p.m. We all love it when things work the way they're supposed to, especially our water features! But over time, even a well-built pond, waterfall, or fountain can experience unexpected water loss. While some water loss is perfectly normal due to evaporation and splashing, excessive water loss could indicate a leak. But don't worry, leaks happen, and fortunately, many can be successfully repaired. ## Our leak diagnostic process Finding the source of a leak is often the biggest challenge. Water can escape for a variety of reasons, including shifting rocks, settling soil, damaged liners, plumbing issues, or water being diverted outside the intended flow of the feature. At Good Earth Water Gardens, we have years of experience troubleshooting and repairing all types of water features. Our leak diagnostic process is designed to help identify the source of water loss, determine the extent of the problem, and recommend the most practical repair solution. While not every leak can be easily located or repaired, our goal is to help you make an informed decision about the best way to get your water feature running properly again. Losing water? Let us help you find out why. By answering some simple questions over the phone, we can help you get started with hopefully fixing your leak. Call or text [(816) 720-7577](tel:+18167207577). ## Common Water Feature Repairs No one really wants to think about water feature repairs. But eventually, every feature will develop some sort of hiccup. Perhaps it's a leak, a malfunctioning pump, or an issue with water quality. You might see reduced waterfall flow, or not see it because the lights aren't working. At Good Earth Water Gardens, we've seen it all. And we want you to learn from our experience. - Not running at all: check the power supply, breaker and connections. Extension cords drop the voltage and can burn out the motor. - Runs only some of the time: the water may be too low; pumps shut off when they are not submerged. - Pushes very little water: debris in the plumbing; disconnect, drain and rinse it. - Hums but barely moves water: something is caught in the impeller. ## Waterfall, Fountain, & Pond Renovations If your water feature isn't the best it can be, we can help. Good Earth Water Gardens designs, maintains, and renovates [ponds](https://www.goodearthwatergardens.com/water-features/ponds-and-water-gardens), [pondless waterfalls](https://www.goodearthwatergardens.com/water-features/waterfalls), and [fountains](https://www.goodearthwatergardens.com/water-features/fountains) all around the Kansas City area. We have rebuilt a 25-year-old pond around its koi, turned a faux waterfall into a real rock one and brought a memorial pond at the International Forest of Friendship in Atchison back to life in time for a special event. View some of our renovation blog articles and videos: - [Is It Time to Renovate Your Pond?](https://www.goodearthwatergardens.com/resources/its-time-to-think-about-renovating-your-pond) - [Leaking Waterfall Renovation](https://www.goodearthwatergardens.com/resources/project-showcase-water-feature-renovation) - [Pondless Waterfall Revamp](https://www.goodearthwatergardens.com/resources/pondless-waterfall-revamp) - [Castle Living, an old moat rebuilt as a koi pond](https://www.goodearthwatergardens.com/project-work/koi-pond-transformation-in-loch-lloyd) ## Frequently asked questions ### Why is my water level dropping? It may not be a leak. Evaporation, splashing outside the liner and thirsty plants all lower the water. Low edges where the ground has settled are a common cause. If you rule those out, turn off the pump, mark the level and wait 24 hours: if it holds, the leak is in the stream or waterfall; if it keeps dropping, it stops at the depth of the leak. Or call us and we will run the tests. ### Can you repair a pond or waterfall another company built? Yes. Many of our repair calls are for features other companies installed. We have found leaks other people could not, rebuilt sections of stream and corrected waterfalls that were built wrong. ### Why isn't my pump working? The most common causes are power (a tripped breaker, a bad connection or an extension cord), low water (pumps shut off when they are not submerged), debris in the plumbing, or something caught in the impeller. If those checks do not solve it, call us. ### What are my options when my pond needs to be renovated? Each project is different. As a first step, collect images of what you like and what you want the renovated pond to look like, then talk to pond professionals. We will look at what is working, what is not and how you want to use the space, and give you options from targeted repairs to a full rebuild. ## Related pages - [Pond, Waterfall and Fountain Maintenance in Kansas City](https://www.goodearthwatergardens.com/service/pond-maintenance.md) - [Seasonal Pond Services: Drain and Clean to Winterization](https://www.goodearthwatergardens.com/water-features/maintenance.md) - [How to diagnose and fix a pond leak](https://www.goodearthwatergardens.com/resources/how-to-diagnose-and-fix-a-pond-leak.md) - [Castle Living, Loch Lloyd, MO](https://www.goodearthwatergardens.com/project-work/koi-pond-transformation-in-loch-lloyd.md) ## Contact - Good Earth Water Gardens, 1308C NW Vivion Rd, Kansas City, MO 64118 - Phone and text: (816) 720-7577 - Email: info@goodearthwatergardens.com - Hours: Monday to Friday, 7:30 a.m. to 5:30 p.m. - Contact page: https://www.goodearthwatergardens.com/contact-us/